Shipping Policy

Reduce cups, bottles and accessories in this United States catalog can be shipped where checkout offers a delivery service. The review step presents available methods, charges, tax and the USD total before payment authorization.

Two time periods

We normally process an authorized order in 1–2 business days. After carrier handoff, estimated travel is 4–6 business days. Weekends and applicable holidays are outside these business-day estimates; no particular arrival date is promised.

Address and tracking

Please examine the name, street, unit, city, state and ZIP code before submission. Tracking is shared once available, but an initial scan may not appear immediately.

When delivery goes wrong

For a stalled scan, missing delivered parcel or transit damage, write to agatanelera72@gmail.com with the order, checkout email and tracking number. Retain the parcel and send useful damage images. Protected legal rights still apply.